Here at The Complete Paddler we take the situation with COVID-19 very seriously. Be assured that the health and safety of our customers and employees are our number one priority. As such, and in accordance with the instructions of the Public Health Agency of Canada, we have put in place several preventative measures.
As of November 23, Toronto is going into further lock down restrictions. Our physical store will be closed to foot traffic, but not our front lawn. Our online store, phone orders, curbside pick up and even curbside browsing by request will be available by appointment only. We will be handling boat deliveries ourselves so you receive products in a timely manner.
Please keep in mind that due to COVID-19 we are seeing shortages on our shelves, longer shipping times and longer response times from our staff. The entire retail chain in the outdoor industry is seeing these problems from manufacturing, shipping and in store purchases. We apologize for any inconvenience you may experience. We are doing our best to resolve this situation.
Please stay safe and give us a call at 416 255 6905 if you have any questions or concerns.